Task 1 Question

You should spend about 20 minutes on this task.

The graph below shows the number of enquiries received by the Tourist Information Office in one city over a six month period in 2011.

Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Write at least 150 words.

Click to View Task 1 Graph

Sample Answer

Introduction:
The provided line graph illustrates the volume of inquiries received by a Tourist Information Office in a particular city across three different communication methods (in person, by letter or email, and by telephone) from January to June in the year 2011.

Overview:
Overall, it is clearly seen that while the number of enquiries made in person and via telephone experienced an upward trend over the six months, the opposite was true for requests sent by letter or email. Notably, in person inquiries emerged as the most popular method by the end of the period.

Body Paragraph 1:
In January, the tourist office received 900 telephone enquiries, which was the highest figure among the three categories. This number dipped slightly to 800 in February, before recovering to 1000 in March and remaining stable through April. Subsequently, telephone queries saw a steady rise, reaching 1600 by the end of June. Conversely, written requests via letter or email began at just under 800 in January. Despite remaining relatively constant until March, this figure experienced a gradual decline, dropping to under 400 by May and finishing the period at roughly the same level.

Body Paragraph 2:
Regarding in person enquiries, the trend was remarkably positive. Starting as the least utilized method in January with just over 400 requests, it witnessed continuous and significant growth. The numbers surpassed letter and email enquiries by March, reaching 800. This sharp upward trajectory continued unabated, overtaking telephone requests in April at 1300, and ultimately peaking at an impressive 1900 enquiries in June, making it the most preferred mode of contact.

1. Introduction
Hint
Paraphrase the question using different vocabulary. Mention the three communication methods and the specific time frame.
2. Overview
Hint
Identify the two main upward trends (in person and telephone) and the one downward trend (letter or email). Do not include specific numbers here.
3. Body Paragraph 1
Hint
Focus on the telephone and letter or email data. Describe their starting points in January and trace their paths, noting stability, drops, and rises.
4. Body Paragraph 2
Hint
Dedicate this paragraph to the dramatic rise in in person enquiries. Highlight how it started lowest but ended highest, overtaking the other methods.
Total Words: 0

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